Email Notifications
When particular action buttons are selected an email notification will be triggered.
For example: if Framework Owner selects the 'Request Stakeholder Feedback' action, then an email notification will be generated.
Notifications functionality:
- By selecting the Cancel button, a notification will not be sent and the action will be reverted
- By selecting a Confirm button, a notification will be sent to assigned Stakeholders and Administrator
- Email content can be edited by a User
Below is a summary of the email notification recipients:
|
Trigger |
Recipients |
|
Create Framework |
Administrator |
|
Create Framework + Request Corresponding Team to be Notified |
Corresponding Business Team |
|
Notification to all contacts |
All contacts assigned (Users, Administrator, Stakeholders) |
|
Request Stakeholder Feedback |
Stakeholders Administrator Team |
|
Request Stakeholder Endorsement |
Stakeholders Administrator |
|
Request Head of Approval |
Head of Administrator |
|
Stakeholder Submit Feedback |
User |
|
Stakeholder Endorse |
User |
|
Stakeholder Reject |
User Administrator |
|
Head of Approve |
User Administrator |
|
Head of Reject |
User Administrator |
|
Head Of Conditionally Approve |
User Administrator |
|
Close |
All contacts assigned |
|
Place On Hold |
User |
|
Take Off Hold |
User |
|
Launch |
All Contacts assigned |
|
Withdraw |
All Contacts assigned |
|
Reviewed |
All Contacts assigned |
|
Request Closure |
Administrator |