The Incident Summary dashboard provides high level incident details based on age and Impact.
The Dashboard will display three Tiles :
1. Aged Incidents
This tile will display open incidents and how many months ago they were originally logged based on Created On date.
2. Incident Impacts
This tile will display the number of Incidents logged by their impact setting.
This tile is only available for certain users to leave notes. The text editor used will be standard throughout the system. It will not be possible to save the text.